shipping & delivery

Shipping & Delivery

At Heart & Bloom, every box is packed with care, purpose, and attention to detail. Since many parts of our kits are thoughtfully assembled and handcrafted, we take the time needed to ensure everything reaches you safely and beautifully.

Order Processing Time

  • Orders are typically processed within 2–5 business days after confirmation.
  • During launches, festive seasons, sales, or high-demand periods, processing times may be slightly longer.
  • Once your order is packed and dispatched, you will receive a shipping confirmation along with tracking details via email, SMS, or WhatsApp.

Delivery Timeline

Estimated delivery timelines within India:

  • Metro Cities: 3–7 business days
  • Tier 2 & Tier 3 Cities: 5–10 business days
  • Remote Areas: 7–12 business days

Please note that delivery timelines may vary depending on courier operations, weather conditions, regional restrictions, or unforeseen logistical delays.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.
  • We may occasionally offer free shipping promotions on selected orders or during special campaigns.

Tracking Your Order

  • Once your order has been shipped, you will receive a tracking link to monitor your package in real time.
  • If you do not receive tracking details within the expected timeframe, please contact us at: support@heartandbloom.in

Delivery Partners

We work with trusted courier and logistics partners across India to ensure safe and timely delivery of your order.

Incorrect Address & Failed Deliveries

Please ensure that all shipping details entered during checkout are accurate and complete. Heart & Bloom is not responsible for delays or failed deliveries caused due to:

  • Incorrect shipping address
  • Incorrect phone number
  • Unavailability of recipient at the time of delivery

If a package is returned to us due to failed delivery attempts, additional re-shipping charges may apply.

Delays Beyond Our Control

While we always strive to deliver orders on time, certain delays may occur due to circumstances beyond our control, including:

  • Weather disruptions
  • Natural calamities
  • Regional restrictions
  • Courier network issues
  • Public holidays or strikes

We appreciate your patience and understanding in such situations.

International Shipping

Currently, Heart & Bloom ships only within India. We hope to expand internationally soon.