1. General

Heart & Bloom is a brand operated under Eduvest Connect Pvt. Ltd. Throughout the website, the terms “we”, “us”, and “our” refer to Heart & Bloom. By using this website or purchasing from us, you confirm that:

• You are at least 18 years old or using the website under the supervision of a parent/legal guardian.
• The information provided by you is accurate and complete.
• You agree to comply with all terms, policies, and applicable laws.
• We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, activity details, and pricing are accurate. However:

• Slight variations in colors, materials, packaging, or handcrafted elements may occur.
• Product images are for illustrative purposes and may vary slightly from the final product.
• Activities may require simple household items not included in the kit.
• Heart & Bloom reserves the right to modify product contents, packaging, or pricing at any time without prior notice.

3. Orders & Payments

• All orders are subject to availability and confirmation.
• We reserve the right to cancel or refuse any order at our discretion.
• Full payment must be completed before order dispatch.
• In case of pricing or technical errors, we reserve the right to cancel affected orders and issue refunds if applicable.

4. Shipping & Delivery

• Delivery timelines provided on the website are estimated and may vary depending on location, courier operations, weather conditions, festivals, or unforeseen circumstances.
• Heart & Bloom is not responsible for delays caused by third-party logistics providers or incorrect information provided by the customer.
• Please refer to our Shipping & Delivery page for detailed policies.

5. Returns & Refunds

Returns, replacements, and refunds are governed by our Returns & Refunds Policy. Due to hygiene, safety, and product nature, opened or used kits are generally non-returnable unless the product is damaged, defective, or incorrect.

6. Intellectual Property

All content on this website, including:

• Logos
• Brand assets
• Product concepts
• Activity designs
• Illustrations
• Text
• Videos
• Downloads
• Packaging designs

are the intellectual property of Heart & Bloom / Eduvest Connect Pvt. Ltd. and may not be copied, reproduced, distributed, modified, or used commercially without written permission.

7. Safety Disclaimer

At Heart & Bloom, child safety is extremely important to us. All activities and materials are designed with care and age-appropriateness in mind. However, by purchasing and using our products, you acknowledge and agree to the following:

• Adult supervision is required at all times during activities.
• Some activities may involve small parts, craft materials, liquids, tools, or sensory elements that may not be suitable for all children.
• Parents/guardians are responsible for assessing whether an activity is appropriate for their child’s age, developmental stage, and individual needs.
• Children should never be left unattended while using the kit or its materials.
• Packaging materials should be discarded safely and kept away from young children.

Heart & Bloom and Eduvest Connect Pvt. Ltd. shall not be held liable for: Injuries, Allergic reactions, Choking incidents, Misuse of materials, Damages, Accidents, Improper handling or supervision during activities. By using the kit, you agree that all activities are undertaken at your own discretion and responsibility.

8. Limitation of Liability

To the maximum extent permitted by law, Heart & Bloom shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or misuse of the products
• Delays in delivery
• Temporary website interruptions
• Errors or omissions on the website

Our total liability shall not exceed the amount paid for the purchased product.

9. Privacy

• Any personal information shared with us is governed by our Privacy Policy.
• We do not sell or misuse customer data and take reasonable measures to protect your information.

10. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
• Any disputes arising shall fall under the jurisdiction of the courts of Rajasthan, India.